Our practice provides a broad range of effective, client-centered and solution-focused counseling services to help you manage the challenges and stressors of everyday life

A: Generally, sessions are scheduled weekly especially at the early stages of establishing a therapeutic relationship between the counselor and client.

The intent is for the therapist to gather the necessary history about the client so his or her clinical needs can be properly evaluated and a correct diagnosis can be made.  This, in turn, will allow the counselor to develop a custom treatment plan to address the needs of the client.  As the client’s condition improves over time, the frequency of sessions may be adjusted to biweekly or monthly as deemed clinically appropriate by the provider.

A: Our counselors have diverse training and specific areas they specialize in.  Generally, our Clinical Director carefully reviews all new intakes and assigns the most qualified therapist to work with a client based on client’s individual needs and circumstances.  If a specific counselor at our practice has been referred to you by a friend of medical professional, please make sure to indicate your preference while requesting our services.  We will be happy to accommodate your request as long as the provider is qualified to treat your condition(s).

A: Absolutely! Your privacy is our priority.  All services, including your medical records, are considered Protected Health Information and as such are protected by strict federal, state and local laws.  We always obtain client’s consent before we communicate with or release any part of the PHI to third parties.  We also keep a detailed log of any PHI released for each client.

A: We strongly believe that a good fit with your counselor is very important to continuous engagement in therapy and essential to self improvement.  If, at any time, you feel you are not connecting with your therapist, please do not hesitate to contact our administrative staff.  Your feedback is very important to us and will be shared with our Clinical Director who will reassign another counselor within our practice to you.  We want to make it right and ensure you receive the best quality care you deserve.

A: Yes we do! We are currently in-network with Community Care Behavioral Health Organization (CCBHO) which administers the Medicaid program outside the Lehigh and Northampton counties.  If Medicaid is secondary and you live in the Lehigh or Northampton county, Magellan Healthchoices covers any copays or deductibles.

A: The length of participation in therapy by each client depends on client’s individual clinical needs and level of engagement in the therapeutic process by the client.

Typically, most common conditions such as adjustment disorders, mild anxiety or depression may resolve within 1-3 months.  However, more complex or severe conditions may require prolonged support lasting for several months.

We also note that many clients who have experienced significant improvement prefer to occasionally check in with their therapist every few months.  Our counselors are here to provide the support you need for as long as you need it.